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Terms & Conditions

Terms & Conditions governing the legal relationship between you (“You” or “Your”) and 360 Hair Clinic / 360HC (“Us” or “Our”)

1. AGREEMENT
A- These terms and conditions represent the entire agreement between You and 360 Hair Clinic and there are no other representations between You and 360 Hair Clinic.

B- Reference to “associated products” from 360 Hair Clinic include items sold on our website and directly at our clinic: all hair products, eyelash and eyebrow enhancers, brushes, and HairMax laser devices.
C- These Terms and Conditions supersede any or all previous agreements between You and Us.

2. ORDERS
Subject to clauses 4, 5 and 6, 360 Hair Clinic will supply the goods to you upon the receipt of an order and receiving payment from you whether at our clinic or via our website.

3.PAYMENT
a. You must pay us the outstanding amounts in respect of each order upon the payment terms described in any order or any invoice which relates to that order.
b. If any order or invoice does not contain any description of our payment terms, then you must pay all outstanding amounts in respect of that invoice within seven days of the supply of the goods which that invoice relates to.
c. You authorise us, at our discretion, to appropriate any money received from you against any outstanding amounts which are due and payable by you to us.

4.RETENTION OF TITLE
In respect of each order:
a. Title of the goods will pass to you only when 360 Hair Clinic has received payment in full for all outstanding amounts from you:
i. You may not resell the goods onto any third party;
ii. You may not mix the goods with any other goods.
b. If any event of default occurs, you immediately:
i. Grant 360 Hair Clinic an irrevocable license and will assist us to retake possession of any goods which remain the property of 360 Hair Clinic; and
ii. Will not deal with the goods in anyway without the prior written consent of 360 Hair Clinic.
c. This clause survives the termination of these Terms and Conditions.

5. DELIVERY POLICY
a. You assume all risks in respect of the goods and their delivery from the time 360 Hair Clinic dispatches them from our premises. Unless you are notified of an expected delay at the time of placing your order, 360 Hair Clinic guarantees to dispatch your order within three working days. We use Royal Mail or UK Mail for deliveries and some may require signature of recipient as proof of delivery.
b. Any claims by you that the goods supplied by 360 Hair Clinic do not fulfill the order and/or are damaged upon receipt, must be notified in writing on the day of delivery.
c. 360 Hair Clinic will not be bound to accept any return of the goods by you, unless the return is authorised in writing by 360 Hair Clinic and, only if those goods are returned to us at your expense.
d. If you have purchased any of the 360 Hair Clinic’s products, you agree to read and understand the warnings and cautions contained in the additional information provided. 360 Hair Clinic will not be bound to any claims made by individuals using or misusing the products.

  1. RIGHT TO SUPPLY
    a. 360 Hair Clinic reserves the right to accept or decline in whole or in part at any time, any order made by you for the supply of goods.
    b. Notwithstanding that 360 Hair Clinic has accepted an order in whole or in part, 360 Hair Clinic may, at any time before the fulfillment of that order, refuse to supply that order or any part of that order to you.
    c. Each order is subject to 360 Hair Clinic having the goods available to fulfill that order.
    d. You agree that time is not of the essence for delivery; however, time for payment of all outstanding amounts is of the essence.7. RETURNS POLICY
    a. If you have purchased products via our website or clinic they may only be returned if faulty, and it must be within 14 days of purchase. A return request must be given in writing with the original invoice date and 360 Hair Clinic will investigate before permission for a return is considered. If 360 Hair Clinic grants a return the item must be sent via recorded delivery at the expense of the customer, and refunds once approved will be paid within 7 working days of receipt of the goods. 360 Hair Clinic reserves the right to refuse returns or to charge you our fees and expenses if the goods are received other than in accordance with these requirements.
    b. 360 Hair Clinic will not accept any returns purchased from third-party sellers or unauthorised 360 Hair Clinic resellers.
    c.  For your own protection, 360 Hair Clinic recommends that you use a ‘recorded-delivery’ service if the value of the returned goods is more than £5.00.
    d. 360 Hair Clinic will notify you within three weeks via e-mail (where supplied) when 360 Hair Clinic have processed your return.

8.LIMITATION OF LIABILITY
a. All manufacturers’ warranties are passed onto you by 360 Hair Clinic.
b. The warranties and guarantees are only applicable to you if the 360 Hair Clinic’s hair products, eyelash and eyebrow enhancers, brushes and laser devices were purchased directly from us in our clinic or from our website in your name.
c. Other than such manufacturers’ warranties, 360 Hair Clinic gives you the following limited Warranties & Guarantees:
a. 360 Hair Clinic makes no warranty in relation to the supply of the goods and you acknowledge that you have not relied on any other representation or warranty made by or on behalf of 360 Hair Clinic in relation to the goods or their supply.
b. Any other warranties or conditions implied by law, either by statutory instrument or otherwise, are expressly excluded to the extent that such warranties and conditions in respect of the goods may be lawfully excluded.
c. To the extent permitted by law, if 360 Hair Clinic is or becomes liable to you in any manner whatsoever for breach of warranty then 360 Hair Clinic’s liability is limited solely to the price paid by you for such goods, or the cost of their repair or resupply, whichever 360 Hair Clinic elects.
d. You acknowledge that you have undertaken your own inspections and made your own independent enquiries in reaching your decision to purchase the goods.
e. You acknowledge that no warranties and/or representations have been made in relation to the capacity, use, performance, adequacy or suitability of the goods, other than any representations made in writing by the manufacturer and that you have relied upon your own enquiries in making the decision to purchase the goods.
f. You acknowledge that 360 Hair Clinic has made no warranties that 360 Hair Clinic’s in-clinic or home treatment and the associated products are without any risk.
g. If you have a pre-existing condition which may be affected using 360 Hair Clinic’s in-clinic or home treatment and the associated products, you warrant and represent to 360 Hair Clinic that you have made all your own enquiries regarding the use of in-clinic or home treatment and the associated products considering your pre-existing condition.
h. You acknowledge and agree that it is your sole responsibility to ensure that you are fully informed of and understand all risks associated with in-clinic and home treatment and associated products and any pre-existing conditions you may have.
i. You will indemnify and hold 360 Hair Clinic harmless from and against all claims which may be made by you against 360 Hair Clinic, that arise directly or indirectly from your acts, omissions of information or negligence of any kind in using in-clinic or home treatment and the associated products in any manner.

9. DEFAULT
If you breach any of these Terms and Conditions, You will indemnify and continue to indemnify 360 Hair Clinic for all costs associated with remedying your breach.

10.TAX
a. Where applicable, all prices for the Goods are inclusive of Value Added Tax (VAT).
b. If 360 Hair Clinic becomes liable to pay the VAT in respect of any supply made to you pursuant to or in connection with these Terms and Conditions, 360 Hair Clinic will, upon presenting you with a valid VAT Invoice, charge the tax at the prevailing rate on the value of any taxable supplies made under these Terms and Conditions.

11. MISCELLANEOUS
a. These Terms and Conditions may be amended from time to time and it is your responsibility to obtain the current Terms and Conditions at the time of purchase.
b. These Terms and Conditions are governed by, and must be construed in accordance with the laws of United Kingdom of Great Britain and Northern Ireland and the parties irrevocably submit to the exclusive jurisdiction of the courts of United Kingdom of Great Britain and Northern Ireland.
c. Waiver of a breach of or default under these Terms and Conditions:
i. Is not waived by any failure to exercise or delay in exercising or partial exercise of any right, power, authority, discretion or remedy under these Terms and Conditions; and
ii. Must be in writing and signed by the party granting the waiver.
d. Each party must do all things and execute all further agreements necessary to give full effect to these Terms and Conditions.

12. DEFINITIONS
The following words have these meanings in these Terms and Conditions unless the contrary intention appears:
A. Costs include all costs incurred by 360 Hair Clinic in supplying and delivering goods & services to you including without limitation of all solicitors’ fees (on a solicitor and own client basis) and taxes.
B. You default in the performance of any of your obligations under these Terms and Conditions.
C. Invoice means any invoice or receipt for the goods supplied to you by 360 Hair Clinic.
D. Order means any order for goods placed by you with us.
E. Outstanding Amounts mean all amounts due and payable by you to us including the purchase price for any goods supplied, and all costs which you are liable to pay us.
F. Purchase Price means the price for goods supplied by us to you as stated on the invoice including taxes.
G. Website means the websites with the addresses www.360hairclinic.co.uk

13.INTERPRETATION
In these Terms and Conditions, unless the contrary intention appears: words importing the singular import the plural and vice versa; a reference to any gender will be deemed to be a reference to all genders; any headings have been provided for ease of reference only and are not to be used in the interpretation of these Terms and Conditions; if any provision in these Terms and Conditions are held to be invalid or unenforceable in whole or in part, such provision will be severed and the validity of any other provision in these Terms and Conditions or of the remainder of the provision being severed will not be affected; all powers, rights, remedies and authorities conferred upon the parties may be exercised on behalf of and in the name of them from time to time by any of their respective authorised solicitors or attorneys from time to time, either authorised to act for them generally or in a particular case; a provision of these terms and conditions may not be interpreted against a party just because that party prepared the provision; a reference to a statute includes an amendment or re-enactment to that legislation and includes subordinate legislation in force under it; a reference to these Terms and Conditions includes an amendment or supplement to, or replacement or novation of these Terms and Conditions; a reference to a party to these Terms and Conditions, includes that party’s successor, assigns, employees and sub-contractors; and a reference to a person or words denoting a person includes any company, statutory corporation, partnership, joint venture, association, board, government or semi-government agency or authority and that person’s successors and legal personal representatives.